Website Policy

Welcome to the website of Mura Technology Limited and its subsidiaries (collectively referred to as “Mura”, “we”, “us”, or “our”). This Website Policy sets out the terms for using our website (www.muratechnology.com) (the “Site”), how we use cookies, and how we collect and process your personal data.
By accessing or using our Site, you agree to the terms outlined in this policy. If you do not agree, please refrain from using the Site.

1. Terms of Use & Copyright

Use of the Site

You may use our Site for lawful purposes only. Nothing on this Site or related websites is intended to conflict with the corporate separateness of Mura entities.

Intellectual Property & Trademarks

Mura, along with certain other brands, logos, trademarks, and service marks displayed on this Site, are the property of Mura Technology Limited or its partners. All materials, media, and content on this Site are copyrighted. Any unauthorised use, reproduction, or distribution of materials on this Site may violate copyright, trademark, and other applicable laws.

Updates to These Terms

We reserve the right to amend or update this Website Policy at any time without prior notice. Please review this page regularly to ensure you are aware of any changes.

2. Privacy & How We Use Your Data

What Information We Collect

When you interact with us, whether browsing the Site, contacting us via email, submitting a web contact form, or applying for a job vacancy, we may collect and process the following personal data:

  • Identity Data: Name, job title, or company name.
  • Contact Data: Email address, phone number, and location.
  • Usage & Technical Data: IP address, browser type, operating system, and details of how you navigate our Site.
  • Recruitment Data: CVs, cover letters, and employment history (where you apply for a job opening with Mura).

Why We Process Your Data & Our Legal Basis

Under data protection laws (including the UK GDPR), we must have a legal basis for processing your personal data. We rely on the following bases:

Purpose of Processing Data Categories Legal Basis
Responding to general inquiries sent via email or contact forms Identity, Contact, Communication Legitimate Interests (to address your query and manage client/partner relationships)
Managing job applications and recruitment Identity, Contact, Recruitment Data Contractual / Legitimate Interests (to evaluate suitability for roles prior to entering a contract)
Site security, technical administration, and performance improvement Technical, Usage Data Legitimate Interests (to ensure Site functionality, safety, and optimal user experience)
Complying with legal, regulatory, or reporting requirements Identity, Contact, Financial/Transaction Legal Obligation

 

Sharing Your Personal Data

We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in managing our Site, hosting services, IT infrastructure, or addressing inquiries. All third parties are contractually bound to respect the security of your personal data and treat it in accordance with the law.

Embedded Content & Third-Party Links

Articles on this Site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the exact same manner as if you visited the third-party website directly.

These third-party sites may collect data about you, use cookies, embed additional tracking, and monitor your interaction. For your convenience, we may also provide links to third-party websites. Mura does not control, endorse, or accept responsibility for the privacy practices of external websites.

Data Retention & Security

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or regulatory requirements. We implement appropriate technical and organisational measures to safeguard your data against unauthorised access, loss, or alteration.

3. COOKIE POLICY

What are cookies?

This Cookie Policy explains what cookies are, how we use them, the types of cookies we use (i.e., the information we collect using cookies and how that information is used), and how to manage your cookie settings.

Cookies are small text files used to store small pieces of information. They are stored on your device when a website loads in your browser. These cookies help ensure that the website functions properly, enhance security, provide a better user experience, and analyse performance to identify what works and where improvements are needed.

How do we use cookies?

Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are primarily necessary for the website to function properly and do not collect any personally identifiable data.

The third-party cookies used on our website primarily help us understand how the website performs, track how you interact with it, keep our services secure, deliver relevant advertisements, and enhance your overall user experience while improving the speed of your future interactions with our website.

Types of cookies we use

Necessary

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

  • __cf_bm | Duration: 1 hour | Description: This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
  • cookieyes-* | Duration: 1 year | Description: CookieYes sets this cookie for consent solution management.
  • VISITOR_PRIVACY_METADATA | Duration: 6 months | Description: YouTube sets this cookie to store the user’s cookie consent state for the current domain.
  • rc::a | Duration: Never Expires | Description: This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.
  • rc::c | Duration: session | Description: This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.

Functional

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

  • VISITOR_INFO1_LIVE | Duration: 6 months | Description: A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
  • ytidb::LAST_RESULT_ENTRY_KEY | Duration: Never Expires | Description: The cookie ytidb::LAST_RESULT_ENTRY_KEY is used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

  • _ga | Duration: 1 year 1 month 4 days | Description: Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
  • _gid | Duration: 1 day | Description: Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website’s performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.
  • gat_gtag_UA* | Duration: 1 minute | Description: Google Analytics sets this cookie to store a unique user ID.
  • ga* | Duration: 1 year 1 month 4 days | Description: Google Analytics sets this cookie to store and count page views.
  • YSC | Duration: session | Description: YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.

Advertisement

Advertisement cookies are used to provide visitors with customised advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.

  • __Secure-YNID | Duration: 6 months | Description: YouTube cookie used to protect user security and prevent fraud, especially during the login process.
  • __Secure-ROLLOUT_TOKEN | Duration: 6 months | Description: YouTube sets this cookie to manage feature rollout and experimentation. It helps Google control which new features or interface changes are shown to users as part of testing and staged rollouts, ensuring consistent experience for a given user during an experiment.
  • __Secure-YEC | Duration: past | Description: Description is currently not available.

Manage cookie preferences

You can modify your cookie settings at any time by clicking the small floating cookie icon located at the bottom-left corner of your screen, or by using the Cookie Settings link in the website footer. This will allow you to revisit the consent banner and update your preferences or withdraw your consent immediately.

Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documents on how to manage and delete cookies in major web browsers:

  • Chrome: https://support.google.com/accounts/answer/32050
  • Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
  • Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US
  • Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using a different web browser, please refer to its official support documentation.

4. Your Legal Rights

Under UK data protection laws, you have rights regarding your personal data, including the right to:

  • Request access to your personal data (a Subject Access Request).
  • Request correction of inaccurate or incomplete data.
  • Request erasure of your personal data (“right to be forgotten”).
  • Object to or restrict the processing of your personal data.
  • Request the transfer of your data to another party (data portability).
  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please reach out to us using the contact details below.

5. Contact Us & Complaints

If you have any questions, concerns, or requests regarding this Website Policy or our privacy practices, please contact us at:

  • Email: enquiries@muratechnology.com
  • Head Office: Mura Technology Limited, Main Office, Wilton Centre, Redcar, Cleveland, TS10 4RF

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns directly before you approach the ICO, so please contact us in the first instance.